Cancellation policy
Purchase Options Cancellation Policy
One-Time Purchases
If you selected a one-time purchase at checkout, your order will not automatically renew. No further action is required.
Subscription Orders (Subscribe & Save)
If you selected a subscription option, your order will automatically renew according to the delivery frequency you selected at checkout.
You may cancel, pause, or modify your subscription at any time.
To manage your subscription:
• Log into your customer account
• Or contact us at info@enovidawellness.com
Requests must be submitted at least 48 hours before your next scheduled billing date to ensure changes apply to the upcoming shipment.
If a cancellation request is submitted after an order has already been processed or shipped, that order will not be eligible for cancellation.
Failed Payments
If a recurring payment fails, we may attempt to process the payment again using the payment method on file.
If payment cannot be completed, your subscription may be paused or canceled.
Refunds for Subscription Orders
All subscription orders are covered under our 30-Day Money-Back Guarantee. Please refer to our Refund Policy for full details.
Contact Information
For assistance with your subscription:
We aim to respond within 1–2 business days.