Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Shipping Rates
We currently offer free standard shipping on all U.S. orders.
Shipping times typically range between 3–7 business days, depending on your location.
Please note that shipping timeframes are estimates and are not guaranteed.
Delays
Delivery times may be affected by:
• Carrier delays
• Weather conditions
• High order volume
• Holidays
• Events beyond our control
Enovida Wellness is not responsible for delays caused by third-party carriers.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.
If your tracking shows delivered but you did not receive your package, please:
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Check with household members or neighbors
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Contact your local carrier directly
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Contact us at info@enovidawellness.com for assistance
We will do our best to help resolve the situation.
Incorrect or Damaged Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at info@enovidawellness.com and include your order number and photos of the issue.
We will review and resolve the situation promptly.
International Shipping
At this time, we ship within the United States only. If international shipping becomes available, this policy will be updated accordingly.
Contact Information
For shipping-related questions, please contact:
We aim to respond within 1–2 business days.